FAQ

Frequently Asked Questions

1. What is Found Essence?
Found Essence is a wellness-inspired skincare, hair care, and lifestyle brand focused on nourishing self-care routines with intentional, high-quality products.

2. Where do you ship?
We currently ship within the United States. International shipping options may be added in the future.

3. How long does shipping take?
Orders are typically processed within 2–5 business days. Delivery times vary depending on location but usually arrive within 5–10 business days after shipping.

4. Are your products natural or safe for sensitive skin?
Our formulas are designed with gentle, skin-conscious ingredients suitable for most skin types, including sensitive skin.

5. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email.

6. What is your return policy?
We accept returns on eligible items within 14 days of delivery. Items must be unused and in original packaging.

7. How can I contact you?
You can reach us anytime through our Contact page or email support@foundessence.shop.

Our Story

Dedicated to uplifting and empowering those who have faced adversity, Rooted in resilience, created to help you rise and reconnect.

Our mission is to help you discover your essence and live your life to the fullest. Skincare and Apparel made with care and intention.

Live Found. Live Fully.

Contact Us | Found Essence

Have a question about your order, products, or skincare routine?


Reach out to Found Essence and our team will get back to you as soon as possible.


We’re here to help you with product support, order inquiries, partnerships, and general questions.


Email: support@foundessence.shop